Frequently Asked Questions
To ask a question not addressed here, please E-mail
What makes Saladmaster different from any other waterless
Saladmaster is unique
in that it uses a 316Ti combination of metal made with
American and Swiss steel and uses American Quality Standards
to manufacture its products.
There are some businesses trying to imitate Saladmaster
using steels from continents which lack quality standards
and refuse to guarantee the grade and quality equals that of
US & Swiss Steel 316. Saladmaster has an exclusive contract
with US & Swiss Steel for 316 grade for cookware.
Be careful of companies acknowledging there are
different qualities and that they “use the best quality
available.” This is
It is the best available to THEM; but it’s NOT THE
BEST. People who invest in Saladmaster KNOW they have the
BEST, rather than SUPPOSE they have the best.
Regalware has stated
that Saladmaster is the ONLY DIRECT SELLER who owns its own
manufacturing plant and that no one else can say that.
These other businesses are not manufacturers and only
purchase products from overseas manufacturers.
Saladmaster owns its manufacturing plant so it has a
vested interest in providing its customers with the absolute
When other companies change manufacturers, it has an
immediate and direct effect on previous product lines
thereby impacting warranties.
Also, other waterless
cookware has been shown to cook well above 200 degrees where
nutrients are destroyed.
In fact, many go off at a steam point (232) when they
Saladmaster uses a calibrated vapo-valve that is
scientifically weighted to click steadily at approx. 187
degrees, warning the cook that it’s well below the 200
degrees so that nutrients are not destroyed.
One other valuable
feature is our patent of the versa-loc handles, which allow
you to remove handles at the push of a button.
This saves enormous amounts of space in storage
cabinets, dishwasher, sink, on stove, and usability as a
server, safe storage unit for leftovers in the fridge, and
oven safe up to 450 degrees!
We have a LIFETIME
warranty, our cookware is manufactured in America,
and we are over 66 years old.
We are esteemed by Regalware as the Flagship company
of cookware; we are the ONLY cookware used by The Cancer
Project cooking schools, we provide constant customer
service, updates, and free cooking schools to our customers.
independent lab study comprised of chemists and
microbiologists ranked foods cooked in Saladmaster No. 1 in
all categories tested compared to the same food cooked in
other cookware materials!
2012, Saladmaster is the official cookware of choice
by the Taste of Home chefs, which is the biggest food
network in the country!
Why does grocery spending drop when using Saladmaster?
When you’re hungry,
your body is searching for nutrients, not calories.
Since traditional cooking destroys up to 80% of the
vitamins and minerals in food, and Saladmaster retains an
average 93% of those same nutrients, the body gets and
remains full with less food than other cooking methods.
This causes the food you buy/cook to stretch further,
which results in a 30% average drop in grocery spending.
People either save because they have more leftovers
to take them through more meals, or they cut back on the
amounts cooked so they don’t have so much left over!
Why did I feel full with the little food you made, and
noticed more leftovers than I expected?
As explained above,
the nutrients satisfy and stop the hunger, so considerably
less food is consumed to achieve the same satisfied feeling
you get when eating larger portions of food cooked the
If Saladmaster is so important, why is it not sold in
Because it is the
highest quality cookware, and priced accordingly, people
aren’t able to have the understanding of its use, merit,
uniqueness, and huge investment return as we achieve on a
dinner show presentation.
Why doesn’t Saladmaster sell on line?
It is illegal for
Saladmaster reps to sell on the internet, because it’s too
easy to defraud people that way.
Unfortunately, this has occurred far too often.
Saladmaster polices the internet to be sure no
Saladmaster reps are doing so, as it will lead to their
immediate dismissal and open legal ramifications for anyone
have received numerous complaints about people claiming to
sell new Saladmaster only to receive old product, not 316,
and often a foreign made cheap knock-off that is nothing
close to Saladmaster.
Also, there is no warranty or customer service
support for such scams.
Although even these prices aren’t cheap, you get what
you pay for. We
try to always inform guests that the ONLY way Saladmaster
sells its products is through AUTHORIZED DEALERSHIPS.
You can’t even buy on-line at Saladmaster.com!
GENUINE AUTHORIZED SALADMASTER PRODUCTS
Buyers must be aware
there are many fraudulent postings and auctions online
listed as Saladmaster or New Saladmaster products and sets.
Some of these postings offer product for below the
current retail price.
Most EBay merchants do not get into online auctions
to lose money, so we began researching how this was
possible. After much research on these, we have found that
many of these listings are a result of one of the following:
They are selling
used products - sometimes they will throw in a product that
is not used and promote the auction as “NEW Saladmaster
They are promoting
Saladmaster products, but shipping inferior imported
has happened quite a bit.
They are not
receiving products through legal, authorized regular
As you can imagine,
most EBay merchants are not in business just to help people
get products for less than they paid for that product.
They are out to make money and anyone who has
authorized, legal access to genuine, NEW, Saladmaster
products would not be selling products for less than they
Lifetime warranty is a very valuable feature and not
something to be taken lightly.
Upon a market research compiled by a third party
resource, the lifetime warranty was one of the top 3 reasons
people chose Saladmaster.
Many of the EBay merchants have begun to note that
they are “not a Saladmaster dealer, so lifetime warranty is
NOT included with your purchase.”
This should be your first clue that this might not be
genuine Saladmaster products.
At Saladmaster, we
take our relationship with our consumers very seriously and
we hate to hear stories of people who have been tricked into
buying products online only to find out there is no warranty
or that their product isn’t even Saladmaster.
The investment in genuine Saladmaster goes beyond
Dealerships offer extra support, recipes and cooking schools
in their area, that is all part of the Saladmaster
Why shouldn’t I be tempted to buy a cheaper imitation of
Again, you get what
you pay for.
Only Saladmaster has all the benefits it offers.
Others have bits and pieces.
If you don’t get the full benefits, why waste any
money buying anything else.
You may as well continue what you’re doing.
If an imitator appears to “save” you a few hundred
dollars, but you have a substandard grade, company,
warranty, or food quality, will you feel like you have truly
saved money, or that you just spent a lot of money for an
Cooking in Saladmaster saves people far more money
than their set costs in a quick amount of time; so in the
long run, you actually save with Saladmaster instead of just
spending money on something else.
If the vapo-valve protects the nutrients from being
destroyed due to excessive heat, am I at risk for things
Not at all!
While vitamins and minerals are destroyed above 200
degrees, these other things are killed at 160 degrees; this
makes the 187 degrees of the vapo valve a perfect new best
forget the added bonus of how it eliminates pot watching and
stirring, spillovers, strong food odors, and reduces your
cooking time by about half!
If another company says their 304 is just as good as 316,
why shouldn’t I believe that?
One obvious fact that
cannot be denied, the pot test revealed clearly that 316
didn’t react in the least with the water and baking soda,
whereas the 304 released the mixture of chrome and nickel,
as well as aluminum into the water.
Keep in mind that when others cannot offer 316
because they do not have 316, the last thing they want to do
is admit there’s a difference that matters.
There are a number of other industries, which incur
the higher cost of using 316 over 304 because it makes a
significant difference in their field.
A few of those include nuclear labs for the safe
storage of radioactive material, surgical instruments and
implants for the safety of patients, pharmaceutical
companies, NASA, marine vessels, etc.
316 steel would have to be at the bottom of the ocean
for about 209 years before it would start to rust!
Metallurgists have demonstrated that 316 is 2000%
stronger than competitors, and can withstand temperatures up
to 2100 degrees!
Several food and drink industries use 316 … high end
wineries, breweries, milk manufacturers, baby food
manufacturers, meat plants, tomato-based food manufacturers,
What contributes towards the price of Saladmaster?
Other retailers do
not want to manufacture using 316 because it is an extremely
hard, resistant material, making it extremely difficult to
work with. Since
the grade is the highest in the industry, it is not a cheap
engineers have commented on their amazement of its use in
our product due to the fact that they have first-hand
knowledge of its tenacity.
One particular engineer commented that it was
difficult to find a welder who could simply weld two pieces
of 316 together.
Last, but not least, there are approximately 100 steps to
manufacturing every last detail of Saladmaster so that it
performs in every area it has been designed to accomplish.
The process is highly complex and undesirable for
other retailers who only do a few steps because each step
adds to the cost.
Why isn’t it priced much lower so that absolutely anyone can
Its price should not
be the stumbling block; because the cost savings allows most
people to recover the full set investment within 2-3 years,
if not sooner, due to the nutrients resulting in grocery
bottom line is that those who do not invest and cook in
Saladmaster are actually continuously paying out the cost of
a large set of Saladmaster through their grocery spending
EVERY 2-3 years, not to mention other expenses Saladmaster
owners save on (health care, up to 86% energy cost, eating
out, replacement costs, etc.).
This caliber of quality doesn’t come cheap.
The old cliché holds true here, “You get what you pay
for.” The same
question could be asked of a doctor or medical supply
person. A 316
titanium knee cap was priced between $6,000 and $10,000!
Small 316 titanium screws are priced between $600 and
$800! Why do
dentists charge so much?
Many times Saladmaster gets a regretful purchaser’s
story of trying to “save money” by getting a cheaper
“version” of our product.
Saladmaster has rejected offers to buy materials from
other places around the world at a cheaper price, because
they know about the lack of standards adhered to, and those
companies have refused to guarantee that the quality would
be that of U.S. and Swiss 316 steel.
Saladmaster has never been willing to cut cost and
risk quality, and continue to enjoy an exclusive contract
for the highest grade available for cookware.
If I buy Saladmaster second hand, or have some passed down
to me, do I still get the Lifetime warranty?
The warranty is for the original owners only, and has
How reliable is the lifetime warranty?
You will be amazed when you read testimonies on the
website about replacement stories after 38 + years of
cooking on Saladmaster!
Saladmaster is backed by Regalware, the largest
manufacturer of kitchen products in North America.
Saladmaster has its own manufacturing plant and has a
vested interest in its products and customers, unlike other
cookware companies who hire other companies to make products
these cookware companies decide to go out of business, they
have no invested loss in a facility; they simply cancel
their business from the other company.
Saladmaster has been a solid company since 1946, and
highly esteemed as the talk of the cookware world by other
As a matter of fact, if there’s no manufacturer
defect, and you have a house fire, Saladmaster’s
warranty will allow the original owner to repurchase their
damaged product at half-price!
With the modern computer age, new owners are
registered by the company so that it’s easy to verify
ownership and warranty rights.
Why are other companies allowed to sell product that
releases metals into their food?
It’s not illegal to
make something harmful.
It is unlawful to hide the dangers from consumers,
which is what the non-stick industry did for 20 years.
Now that they have warning labels, they are legal;
just like cigarette companies.
Other cookware companies have not purposed to make
something that is harmful.
Often, it takes years and research technology to make
Saladmaster is unique in that they have a pro-health focus,
not just turning out a product to heat food.
Ultimately, it’s up to the priorities of the consumer
and their responsibility to become educated about the
choices they make.
If I want to know more about Saladmaster, what would be a
good source of information?
it’s best to avoid the cookware companies, because each
company wants your business, and will say what they need to
get it. Other
knock-offs, who try to compete with Saladmaster, will either
say they are no different so you will think they’re the
same; or they will try to say something negative about our
price, to pull you over.
Let’s face it we all like to save money and feel like
we got the best deal.
It’s interesting that when customers ask those
companies to put in writing that they use 316, they refuse
to do so. So we
recommend you do some research with objective sources that
are not in the cookware business.
Verify the facts that we teach about, i.e., nutrients
are indeed destroyed above 200 degrees through nutritional
sources; metals are absorbed in moist heat environments into
its surroundings; verify the physical problems metals
contribute to in various health conditions by looking up
harmful metal toxicity (aluminum, copper, chrome, nickel,
etc.). You can
also verify that certain industries use only 316 (nuclear
labs, surgeons, marine vessels, food manufacturers, oil/gas
companies, pharmaceutical compounders, high-end wineries,
etc.). It is
helpful to speak with those who actually own Saladmaster for
a length of time to see how they have enjoyed the flavor,
ease, health benefits, grocery savings, warranty service,
customer service, weight issues, energy issues, time
Those who don’t have it don’t know firsthand about its
practical application and are typically stuck with wanting
to buy a cheaper product.
You may read testimonies on our website as well as
for your convenience.
You will see that these owners had the same questions
and concerns about making their investment, and what their
results were. We
also recommend you verify that The Cancer Project
only uses Saladmaster cookware at their cooking schools.
If you have our set sheets, the back of the large
set sheet has a great start on such objective websites
for your convenience.
If you would like one, we will be glad to E-mail it
Since I don’t cook with baking soda, why should the pot test
There are many
foods react when heat is applied.
This is because of the minerals in your foods.
The problem is that, besides the fact that you are
use to the flavors in your food because that’s all you’ve
ever known, your food’s flavor and seasonings are covering
up what pots and pans leach into the food.
We use the baking soda because it has sodium and is
alkaline like so many of your daily foods cooked.
It is a familiar taste that makes it simple to
identify what you are tasting.
An interesting fact is that if you take the same
filtered water and baking soda and simply mix it cold in a
glass and taste it, it tastes identical to the one cooked in
We’ve actually had elderly guests comment on that very
point. So the
important point not to miss is that 316 is completely
non-reactive, whereas all the others are.
What’s more concerning, is whenever you cook acidic
foods, such as tomatoes, the reaction is far more than that
of the alkaline foods or baking soda!
Many owners have noticed the metallic taste in foods
cooked in restaurants even though they are seasoned over for
that very reason.
This is because they have grown accustomed to the
purity of the flavor of food cooked in Saladmaster, much the
same as you probably prefer the taste of clean filtered
water over the taste of tap water laced with contaminants.
Why do people put baking soda in the fridge?
To help absorb odors, right?
If you put an
uncovered glass of water in the fridge for a day or so, what
does the water taste like?
It tastes like the surroundings, right?
So the baking soda helps to expose what is present.
Besides the retention of the nutrients, this is also
why our food tastes so good; we don’t have to cover up those
Yes, you can make food taste good with culinary
tricks (butter, salt, sugar, lemon); but those flavors don’t
eliminate the presence of those unwanted metals in your
food, which ends up in your body, just as the benefits of
the vegetables in our cake ended up in your body, although
you couldn’t taste them.
Why don’t you just use plain water for the pot test?
That’s an interesting
answering that, you may want to know what Dr. H. A. McGuigan
stated in his findings for the Federal Trade Commission on
Docket Case No. 540, Washington D.C. ... ”Boiling water in
aluminum produces hydro-oxide poison.”
That’s just water.
Aluminum cookware is used by restaurants, used in
non-stick cookware, and is typically a part of the design of
stainless steel in order to help conduct the heat; although
some stainless uses copper for the same reason.
To answer the question, no one has a steady diet of
water only! And,
as answered above, the reaction happens primarily as a
direct result of the minerals and PH of the foods you cook
in your pots and pans when heat is applied.
Each food reacts slightly differently, but they all
react. So yes,
baking soda, like your food, helps to create that reaction
for your awareness.
How do I know the metal taste actually affects my health?
The simple truth is
that everyone reacts differently to contaminants because
each person has a different constitution.
Therefore, no absolute claims can, or should be made,
and we are careful not to do that.
However, as people become more informed and aware,
it’s as much a result of medical advancement as well as
Eliminating any source of contaminants is ALWAYS beneficial.
Also, do not lose focus of the EXTREME VALUE of
retaining 93% average nutrient content.
Only you can decide the value of preserving the
purity of your food.
Whatever your conclusion is, you will not convince a
Saladmaster owner who has achieved a noticeable relief when
eating food cooked in Saladmaster 316 to include
improvements with acid reflux, colitis, auto-immune
reactions, upset stomachs, etc., not to mention the
increased pleasure of improved food flavors bringing joy and
health to families the world over.
But don’t we need iron and copper for our health?
Yes, we need trace
MINERALS such as copper and iron; however, when those are in
metal form, our bodies do not have the ability to digest and
absorb them the way we can when it’s in a food form as a
Therefore, the body identifies it and reacts to it as a
toxin. We have
had various doctors on a number of presentations who have a
strong background in nutritional wellness who have expressed
concern over people being told to get their iron by using
iron skillets because of the difficulty of assimilation from
that form. We
have also had such a doctor explain to the guests that when
a patient wearing a copper band comes in for treatment, they
must first detoxify that patient in order to remove the
copper metals from their body; otherwise, any wellness
treatment administered to them is negated and of no benefit
If I’m doing fine regarding my health, why should I invest
in this aspect of my health?
problems take time to develop, and even more time to
Many of the more serious ones do not even manifest
until it’s often too late.
You cannot always go by what you look like, or even
feel like. 35%
to 60% of all cancer is diet related, and cancer tumors are
often found after they’ve been growing between 5 and 40
heart attacks are the first sign someone had that they had a
this is not rocket science.
It’s common sense that nutrients are what makes us
science is solid that foods prepared and cooked the way
Saladmaster does it (not peeling, not diluted in water,
cooked well below 200 degrees, reducing up to 95% of bad
grease, fats and oils, eliminating air and light oxidation),
results in keeping an average of 93% of the nutrients.
Other methods lose up to 80%.
Which way of cooking do you think will achieve
optimum health goals…keeping 93% average nutrients, or
keeping barely 20% nutrients?
Additionally, metals in the body can interfere with
the immune system.
Research this, if you do not know this to be true.
If this is allowed to constantly enter the body,
sooner or later, depending on what’s going on with your
immune system, cells can reach a saturation point.
Each person reacts differently to invaders; but,
nonetheless, they are a foreign matter, which can wear down
the immune system.
Which do you think will give you optimum
health…eliminating those metals from your food, or
continuing to ingest them every day?
If you can prevent a problem from manifesting down
the road, or stop a problem you haven’t been aware is tied
to the quality of your food, that’s a great reason to
price tag can be put on anyone’s health?
How does Saladmaster save up to 86% energy cost?
We start on a lower
temperature, and know when to turn it down at 187 degrees,
which creates a semi-vacuum. This reduces the cooking time
by about half at an extremely lower temperature.
Less heat in less than half the time adds up to BIG
Additionally, it works efficiently like an oven, so you can
save more cost by not using your oven, which is extremely
What’s not included in the 86% energy reduction is the drop
in the AC cooling cost, and the bonus of a cooler
comfortable kitchen to work in!
Since I’m not a person who cooks, how can I be sure this
will be as easy as it looks?
Well, you fit the
description of quite a few Saladmaster owners, who are now
in love with cooking!
That’s encouraging to know!
A lot of people jump right into it without any
learning curve; but everyone is different.
It really is as simple as Medium-Click-Low.
What kind of support is available after I purchase if
I have any questions or need help with anything?
we are a company committed to providing ongoing customer
service and support to ensure that our customers are getting
full enjoyment and benefits from their investment.
Remember, we’re very proud of having the happiest and
most satisfied customers in the world!
Referrals are the bulk of our business!
We do this in numerous ways.
We follow up a couple of times after you receive your
cookware, by E-mail and phone calls, to go over any
questions you may have about how to enjoy your new set.
We also have free recipe nights at our Open House in
McKinney at Market Street’s gourmet kitchen.
You’re invited to attend as often as you can and want
to, so that you can watch us cook several recipes and teach
tips on cooking at home; plus you get to eat all the food
also are available for you to call any day, any time, with
as many questions as you need, as often as you need.
We LOVE helping!
While it’s rarely needed, we are so committed to
helping everyone, we would gladly come to your home to work
with you on anything you need assistance with!
So you see, you can’t help but be able to enjoy using
It’s really up to you to take advantage of all we
Do I have to completely change everything I know about
No, absolutely not!
Saladmaster still can be used like regular cookware;
but the food will taste so much better and be purer for your
bodies, because it doesn’t react and leach metals into the
familiar recipes will taste much better, especially
noticeable on tomato base recipes, pastas, eggs, grits,
So we recommend you use it the conventional way and slowly
enjoy adding our style of cooking to your dinners.
That way you don’t feel overwhelmed by total change
over, but can ease into transforming your own recipes over
recommend you start out with our website Open House recipes,
specifically the Frozen-to-Finish recipes.
They are so easy a 7 year old can do it…and did!!!
What about just eating raw food to avoid the metals?
It’s not too
practical and rather monotonous!
You need both.
While we need raw foods to get the enzyme benefits
from our foods, it’s become commonly known that certain
foods release more benefits when cooked; but they must be
cooked right in order to do that.
These foods include tomatoes, carrots (beta carotene
is released more and absorbed more), onions, broccoli
(doesn’t release vitamin C and certain cancer fighting
properties unless cooked).
Also, of concern with
raw food diets is the slight risk of bacteria.
Bacteria is destroyed
at 160º; but minerals and vitamins are destroyed at above
200º. The vapo-valve
is calibrated to click at 187º, the perfect balance.
food advocates such as Dr. Robert Young and David Wolfe,
consider Saladmaster to be an excellent tool to properly
How will cooking my recipes, my old way, affect my food and
You won’t retain the
nutrients as you do when you use the vapo valve, and you may
end up with more salt, sugar, and fat to add flavor and make
it cook right, which isn’t the healthiest.
But the flavor purity and lack of metals will be a
big improvement, and, for some, can eliminate severe stomach
pains because it doesn’t hurt the digestive system.
My grandparents lived to be 90 years old and didn’t cook
this way, so why should I change?
maintaining nutrients and keeping out harmful metals.
Your grandparents ate better quality food; it was
organic, had no pesticides, wasn’t processed, and had no
Today’s farming practices have had a dramatic
reduction in the amount of nutrients present in today’s
food, making it even more necessary to protect the nutrients
there. The lack
of nutrients in the presence of metals has a much greater
impact on health today.
Additionally, their lifestyles were far more active
and industrious, which helped to keep their bodies better
able to rid themselves of anything that was not of benefit
to them. So
lifestyle plays a bigger role than genes do when it comes to
health and disease.
Long life with disease (Alzheimer’s, diabetes,
cancer, heart disease, etc.) is not the ideal situation, but
rather a long high quality life.
What about other pots and pans that have titanium?
First, remember it’s
not just that we use titanium, but also that we use 316
grade of metal.
Also, if you look at pots and pans that use the term
“titanium”, such as some of the nonstick cookware, they
actually merely spray a layer of titanium oxide.
This is not the same as titanium metal.
What if other retailers used the exact same material?
Of great interest is
the fact that if retailers were to use the exact same
material, it wouldn’t work as it does in Saladmaster.
The food would stick, burn, and dry out.
That is because of the technology used in
constructing Saladmaster is extremely detailed and unique,
both in terms of its inner core thermal layer providing 360
degrees of uniform heating, as well as the complex
multi-level manufacturing of the various aspects of the rim,
the lid and valve.
If you have any more
questions that have not been covered, we encourage you to
either call or E-mail them to us.
We may even add them to help others with the same
started out as a customer with these very questions, and
value them just as you do.